Shipping & Delivery Policy

Last Updated: November 21, 2024

This Shipping & Delivery Policy is part of our Terms and Conditions and should be read alongside them.
Please review this policy carefully before placing an order on ReMobiler.com.

1. Shipping Methods

We offer several convenient shipping methods to meet your needs:

Standard Shipping – Estimated delivery within 3 to 5 business days
Express Shipping – Estimated delivery within 1 to 2 business days
International Shipping – Estimated delivery within 7 to 14 business days

Please note that shipping times may vary depending on your location, product availability, courier delays, or other external factors.

2. Shipping Costs

Shipping costs are calculated based on the weight, size, and destination of your order.
The applicable shipping charges will be displayed at checkout before you confirm your purchase.
Free Standard Shipping is available on all domestic orders within India.
International orders do not qualify for free shipping and will incur applicable delivery charges.

3. Order Processing & Dispatch

All orders are typically processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.

4. Tracking Your Order

After your order is shipped, you’ll receive a tracking number via email or SMS.
You can use this tracking number to monitor your shipment status on our website or the courier partner’s website.
If you face any tracking issues, please contact us at support@remobiler.com for assistance.

5. International Deliveries

We proudly offer worldwide shipping to select countries.
Please note:

International shipping is not eligible for free delivery offers.
Delivery times may vary depending on customs processes, destination, and carrier handling.
Additional custom duties, import taxes, or local fees may apply based on your country’s regulations. These charges are the responsibility of the customer.
For queries related to international deliveries or customs, please contact us at admin@remobiler.com.

6. Shipping Restrictions

Some products may have restrictions based on their size, weight, material, or destination regulations.
If your order includes a restricted item, you will be notified at checkout or contacted by our support team for resolution.

7. Delays in Delivery

If your order experiences an unexpected delay, we will notify you as soon as possible and provide an updated estimated delivery date.
ReMobiler is not responsible for delays caused by logistics partners, weather conditions, or other events beyond our control.

8. Damaged or Lost Packages

If your package is damaged upon arrival, please contact us within 2 days of receiving the delivery and include photos of the package and product.
In rare cases of a lost shipment, please reach out to our customer service team — we’ll work with the courier to locate or replace your order promptly.

9. Contact Information

If you have any questions or concerns regarding this Shipping & Delivery Policy, you can contact us through any of the following methods:

📧 Email:support@remobiler.com
📞 Phone: +91-9321836693
🌐 Contact Form:https://remobiler.com/contact
📍 Head Office: Prerna Tower, Sabe Gaon, Near Asian Cuisine, Shil Road, Diva East, Thane – 400612, Maharashtra, India